Welcome to Yoho Cook!

These terms and conditions outline the rules and regulations for the use of Yoho Cook's website, located at https://yohocook.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Yoho Cook, if you do not agree to take all of the terms and conditions stated on this page.

1. General

1.1 These Terms and Conditions apply to all transactions made on Yoho Cook. By placing an order, you agree to be bound by these Terms and Conditions.

1.2 We reserve the right to change these Terms and Conditions at any time. It is your responsibility to review these Terms and Conditions regularly to ensure you are aware of any changes.

2. Products and Services

2.1 We strive to display accurate product descriptions, images, and prices. However, errors may occur. If we discover an error in the price or description of a product, we will inform you and provide the option to either confirm your order at the correct price or cancel it.

2.2 All products are subject to availability. We reserve the right to limit the quantity of products we supply, to supply only part of an order or to divide orders into multiple shipments.

2.3 We aim to process and ship orders within 6 - 10 business days. However, delivery times are not guaranteed and may vary based on your location and other factors.

3. Pricing and Payment

3.1 All prices are listed in USD and are inclusive of applicable taxes unless stated otherwise.

3.2 We accept payments via Visa, PayPal, MasterCard, American Express, Maestro, Apple Pay , Google Pay. Payment must be made in full before your order is dispatched.

3.3 In the event of a pricing error on the website, we reserve the right to cancel any orders placed for such products.

4. Shipping and Delivery

4.1 We offer shipping to all countries. Shipping fees and delivery times vary based on your location and the shipping method selected.

4.2 Once your order has been dispatched, we will send you an email with tracking information. We are not responsible for delays caused by the carrier or customs clearance processes.

4.3 If your order is returned to us due to incorrect address information or failure to collect, you may be responsible for any additional shipping fees.

5. Returns and Refunds

5.1 We want you to be satisfied with your purchase. If you are not happy with the product, you may return it within 30 days of receipt for a refund or exchange, provided the item is unused, in its original packaging, and accompanied by the receipt.

5.2 To initiate a return, please contact our customer service team at 13157196827@139.com  for instructions.

5.3 Refunds will be processed within 5-7 business days of receiving the returned item. The refund will be issued to the original payment method.

5.4 Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

6. Warranty

6.1 All products sold are covered by a month warranty from the date of purchase, covering manufacturing defects. This warranty does not cover damage caused by misuse, normal wear and tear, or accidents.

6.2 To claim a warranty, please contact us at 13157196827@139.com with proof of purchase and details of the issue.

7. Privacy Policy

7.1 We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, Yoho Cook will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8.2 Our total liability for any claim, including for breach of contract, will not exceed the amount paid by you for the product in question.

9. Governing Law

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of  UK and regulations, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at：

Phone:6075776311

Email:13157196827@139.com